Our Terms & Conditions

This document (the "agreement" ) represents the complete agreement and understanding of Terms of Service between Webnet Africa Ltd and the account holder (hereinafter called Customer) and supersedes any other written or oral agreement governing the use by the customer ("Customer") of Company's services and products ("Services and Products"). Modification shall be automatically effective as to all customers when adopted by Webnet Africa and published at http://www.webnetafrica.net/useragreement.html, Webnet Africa may modify these terms and conditions, amplify them, and/or modify the prices, as well as discontinue or change services offered.
If you do not agree to these terms and conditions, please notify our Billing Department at accounts@webnetafrica.net so we can initiate a closure of your account. USE OF YOUR ACCOUNT shall constitute your approval.

Webnet Africa makes no warranties of any kind, whether expressed or implied, for the service it is providing. Webnet Africa also disclaims any warranty of merchantability or fitness for a particular purpose. and will not be responsible for damages the customer suffers. This includes loss of data resulting from delays, non-deliveries, misdeliveries, or service interruptions caused by its own negligence, subscriber's errors or omissions, or due to the fault of third parties.

2. Services provided to the Customer by Webnet Africa may only be used for lawful purposes. Transmission or publication of any information, data or material in violation of any Ghanaian or U.S. Federal or state regulation or law is prohibited. This includes, but is not limited to, material protected by copyright, trade secret or any other statute, threatening material or obscene material. Webnet Africa reserves the right to remove any and all materials which infringe on copyright work. If Customer is unsure of whether any contemplated use or action is permitted, please contact the Webnet Africa here info@webnetafrica.net.

3. Customer agrees to defend, hold harmless and expeditiously indemnify Webnet Africa from any liability, claim, loss, damage or expense arising out of the indemnifying party's breach or violation of any covenant contained in this Policy and resulting from the Customer's use of the service.

4. Webnet Africa reserves the right to cancel service for any reason without prior notice. In case of cancellation, unused fees may be returned to the subscriber on a pro-rata basis.

5. Setup fees, if any, are not refundable.

6. Additionally, CUSTOMER agrees not to utilize the Webnet Africa hosting service, or email address in connection with the transmission of the same or substantially similar unsolicited message. Customer agrees to indemnify and hold the Webnet Africa harmless from any lawsuit, claim, charge, or expense, including reasonable attorney fees and costs of defense, for any matter arising from or relating to Customer's WebSite.

7. Customer agrees not to transmit, promote, or otherwise make available any software, product or service that is either illegal or designed to violate this Agreement. Such software, products or services include, but are not limited to, programs designed to send unsolicited advertisements (i.e. "spamware") and services which send unsolicited advertisements. Uploading a virus to a Company server will result in account termination, service charges and/or prosecution.

8. Webnet Africa requires that its agreements be made with a person who is qualified to contract. As such, subscriber must be over the age of eighteen (18) years. Otherwise, a parent or guardian must accept this agreement and enclose the proper payment. About Hosting Business cannot accept payments from persons who are not at least eighteen (18) years of age, nor can we accept agreements from persons who are not at least eighteen (18) years of age.

9. Customer shall ensure that its use of Webnet Africa's network services shall not disrupt Webnet Africa, its associated networks or equipment forming part of the systems. In instances in which an excessive amount of system resources are utilized by a subscriber, Webnet Africa reserves the right to place CPU process limits on the Customer's account to prevent disruption of service to other customers. Customers shall not transmit any communication where the meaning of the message, or its transmission or distribution, would violate any applicable law or regulation or would likely be offensive to the recipient thereof. No message may be mass distributed, "broadcast," or otherwise sent on an intrusive basis to any Webnet Africa user or to any directly or indirectly attached network. Use of Webnet Africa's connection in a manner that is disruptive, damaging, unlawful, offensive, or intrusive as determined by Webnet Africa shall be considered a breach of this Policy and may result in cancellation of service. This prohibition extends to sending of unsolicited mass mailings from another service which in any way implicates the use of Webnet Africa's service, equipment or any site hosted on it network.

10. Customer warrants that any material submitted for publication on Webnet Africa does not violate or infringe any copyright, trademark, patent, statutory common law or proprietary interest of others or contain anything obscene or libelous. Webnet Africa reserves the right to delete any and all materials which infringe on copyright work or the website from its hardware. Such materials will be removed at any time upon receiving a complaint and or notice of copyright infringement.

11. If Webnet Africa becomes aware of material that could be infringing on a third party's copyright, it will initiate an investigation. To conduct an investigation of copyright infringement, the Complainant must submit at least two items. First, Complainant must submit a claim in writing with the applicable copyright or trademark registration number and a copy of the underlying copyrighted work along with the Customer's materials. Second, Complainant must offer a good faith certification signed under penalty of perjury. This certification must state that the work is the property of the Complainant, that the work has been copied and that use of the work is not defensible. With this information in-hand, Webnet Africa, at its discretion, may, at any time deny access to the challenged material of Customer.

12. Pornography and pornographic related merchandising are prohibited under all the Company's services. This includes sites that include links to pornographic content elsewhere.

13. Use of other organizations' networks or computing resources is subject to their respective permission and usage policies.

14. Transferring your domain to another provider does not constitute canceling your Webnet Africa account. You must notify Webnet Africa to formally cancel your account with us to avoid further charges.

15. Webnet Africa services are provided on prepaid basis. All payments have to be made before beginning of the month. In case of nonpayment of an account within a specified time, Webnet Africa may levy a fine or cancel an account.

16. On occasion, Webnet Africa may have a need to communicate with its customers through e-mail issues related to billing, as well as changes, additions and modifications to the network. It is the responsibility of the customer to check e-mail sent to the primary login e-mail address on the account.

17. It is the responsibility of the customer to contact Webnet Africa of any changes to their account, such as phone number, address, payment information, etc. Customers will be required to provide verification for security purposes authorizing them to make any changes to that account.

18. Customer will not receive a refund for any other reason, including but not limited to: late cancellation, slow connection caused by Customer's ISP/network, Customer's ignorance, InterNIC delays, account termination for violation of policies.

19. Customer will be charged a $35 domain reactivation fee for each site suspended due to a billing-related issue.