General FAQs

 
What is Webnetafrica.com?
Webnetafrica.com was developed in 2001 by Webnet Africa Ltd, a company that has invested an incredible amount of money and time and have assembled outstanding management team and expects to provide high quality web hosting services to the world. Our web hosting service is used by its numerious members to run everything from an entire business empire to a personal web site.
 
Is it really no set-up fee and no monthly charges?
Yes! no set-up fee, no monthly charges. No hidden fees to get your site hosted with us. This means that you only pay for your hosting package and an annual fee payable in 12 months time. Yes we are your total web hosting solution.
 
How do I get hosted?
Its simple, click here to order your web hosting package Right Now. Your account should be activated immediatly your paymant reach us. You will be able to pay via Bank transfer, Check, or Cash. If you will want to pay through Western Union or Money Order we have made provision for that.
 
How long does it take to get completely set-up?
Once we reaceive your payment, it takes between 3-4 working hours to set-up your accounts. We send you a welcoming e-mail stating clearly all the info you will need on how to use your given Control Panel. How to upload your files "FTP info", IP address, info on how to add more web mails to your accounts and more!!. You will enjoy our services and support.
 
What type of server platform do you use?
We provide full range of web hosting for both Linus and Windows operating system.
Do you offer services to Africa?
We provide full range of web hosting and domain registration services to customers worldwide with our secure, reliable and high speed Linus and WINDOWS based servers.
 
Do you host international domain?
Yes!!, We host all domains autorized by ICANN.
How do I register a domain?
Domain registeration has always been easy, use our easy domain search at Domain Registration to register your domain name. With us you can access your website with or without the "www" in front of the domain name, ie. we offer only real domain names.
 
Can I transfer an existing domain to your server?
Yes, transfering a domain name from another registrar to Webnetafrica.com extend your registration by 12 month i.e. one year from its current expiration date. Click on Domain Registration and proceed with your transfer to us and take advantage of our cheap domain name registration and renewal.
 
How long does it take to activate my domain name?
It takes between 4-10 days to activate domain name after you initiate and confirm the transfer request.
Once I sign up will I have unlimited access to update my pages?
Yes, you have unlimited access via FTP 24/7/365. You can create ,maintain your web pages and upload your files at anytime for free!!!!!!!!!!, no FTP login charges, we also provide a File Manager in your Cpanel which makes it easier for you to edit your pages on the fly, and its one of the reasons why we are counted among the best web hosting Companies.
 
Can I use my accounts for commercial purposes?
Yes you can use our hosting services for private or commercial purpose except the following, Ponograghy, Violence, Money Lundry, Gambling, and any illegal act.
What guarantee do you give?
We guarantee a full 30 days money back.
What mode of support do you prefer, e-mail, telephone or fax?
We have always enjoy been the clear choice for web hosting and domain registration services, since customer service is our # one priority the best support we give to our members is either by e-mail or fax which is more effective because problems are easily documented and tracked. You should signup our support ticket, which stores all your enquiries and the support infomation we provide for reference.